We are the global communications company that powers authentic human connection and collaboration. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Factory resetting a phone will restore the device to its factory default state, erasing all personalized settings, speed dials, line keys, and configuration. Polycom soundpoint ip 330 phone poe version 220012330. Polycom soundpoint 320, 330 polycom soundpoint 321, 331, 335, 450. The soundpoint ip 330 phone, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as. Provisioning your polycom 320, 321, 330, 331, 335 print. The soundpoint ip 330 phone, with its dualport 10100 ethernet switch for lan and pc connection, presents a. The soundpoint ip 330 phone, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as call center operators who use a hard phone in conjunction with a soft client running on the pc.
We delete comments that violate our policy, which we encourage you to. Combined download should be used where phones may be running pre4. Polycom ip phones bootrom server errors 8x8 support. The polycom vvx 101 is a oneline sip phone for a home office or sharedcommon areas delivering enterprise grade sound quality. These procedures specifically concern the polycom soundpoint and soundstation ip series of phones. It will just take a little time, some elbow grease and some hardware. Polycom soundpoint ip 330, firmware not compatible. Support for the product will be available until 12312014. A factory reset is only required if the phone was used with a prior service provider.
Polycom soundpoint series ip phones purchased from vonage business are already added to your account and are ready for use. Newly introduced features for the full list of released features, see polycom profiled uc software features. Obtain your phones administrator password reboot the phone from homemenu, select settings basic restart while the phone is booting up, press the setup soft key. Polycom soundpoint ip 330 settings purecloud resource center. How to manually update a soundpoint ip 335 polycom. This process can be used on any of the polycom sip phones which support 4. My ultimate goal is to program the line 2 key for voicemail, and enable call transfer, but. Polycom ip 331 firmware upgrade upgrade to firmware version 3. Polycom soundpoint ip 330 twoline sip phones delivers superb sound quality as well as a wide range of supported business telephony features. The current version of the software for most soundpoint ip phones on the boot server is 4. The soundpoint ip 330 320 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Reinstall the firmware on a soundpoint ip330 telzio. How to determine polycom ip address, firmware version, bootrom version on the polycom 320, 321, 330, 331, 335 print modified on. Polycom uc software release matrix for soundpoint ip and soundstation ip phones.
How to configure the polycom soundpoint ip330 youtube. The polycom vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. Get up and running quickly with your polycom soundpoint ip 335 phone by using this handy, onepage guide, part of your megapath voice service. Introducing the polycom soundpoint ip 330 twoline sip phones that deliver superb sound quality as well as a wide range of supported business telephony features. How to determine polycom ip address, firmware version. As with any polycom firmware upgrade, it is not recommended to use preexisting configuration. This information applies to all polycom soundpoint series phones. Parts, support will no longer be available for this product after 5112011.
This only applies to devices which are already running at least version 4. View and download polycom soundpoint ip 330 quick reference manual online. The ip address will be picked from the dhcp server on your network and will be displayed on the lcd open a web browser on your pc and type the soundstationss ip address in the address field make sure that your pc and soundstation are on the same network this will present you with the configuration web page for the ip330. Latest polycom uc software release polycom support. See your polycom user guide for more detailed instructions on using soft keys, feature keys and the phone menu. Polycom soundpoint how to provision a soundpoint 321 voip phone with r4 firmware product page. How to update polycom device firmware intermedia knowledge. Reinstall the firmware on a soundpoint ip330 this tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. Enter provisioning url via the polycom web interface. Polycom application firmware requirements for each model are listed on the sip ip phones. The soundpoint ip 330 phone 220012330025, 220112330001, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as call center operators who use a hard phone in conjunction with a soft client running on the pc. Ip 7000 combined download should be used where phones may be running pre4. Therefore you need to ensure that the phones are running this firmware.
Polycom soundpoint ip 300 voip phone series sign in to comment. Polycom soundpoint ip 331 polycom voip phone sip extension configuration soundpoint ip 330331 this video features a sip extension configuration on a voip phone polycom soundpoint ip 330. For some of you this will be a repetitive read, if you have done this before, but for those just starting out in the industry, or just wanting to learn some new information on voip, then this is for you. Please check here polycom uc software for skype for business deployments. Menu settings advanced admin settings network configuration dhcp menu o boot server. Introducing the soundpoint ip 330 and 320 twoline sip phones that deliver superb sound quality as well as a wide range of supported business telephony features. Polycom soundpoint firmware needs to be updated for use with 3cx. For information on creating the actual phone configuration in purecloud, see create the base settings and create a phone. Polycom soundpoint ip 330 quick reference manual pdf. Split download file is recommended, but requires that all phones are running bootrom 4. Polycom uc software release matrix for soundpoint ip and. The soundpoint ip 320330 is being discontinued and will no longer be available for purchase after 12312009. Solution home phone polycom soundpoint ip polycom 320, 321, 330, 331, 335. Installation the following instructions provide basic installation instructions.
The soundpoint ip 330 phone features a fullduplex ieee 29 type 1compliant. About the polycom soundpoint ip 330 phone soundpoint telephone ip 330. For your polycom soundpoint ip 320, 321, 330, 331 phones, simply select any plantronics corded hseries headset click below along with the special 2. How can i setup my phone provisioning download upgrade update downgrade software. For instance, it has line 1 and line 2 has a light that appears when a line is accessed, however that light does not show on any other phone except the one you are usingits always nice to be aware if my staff is currently on a call outside my office never had a phone system that didnt show that. Thats where we come in, with solutions that avert open office perils. The following guide will walk you through the process of provisioning your polycom 335 phone to work on fluentclouds new and improved hosted phone system. Latest maintenance release for soundpoint ip and soundstation ip phones for microsoft lync deployments deployments. Poly studio x family delivers radical simplicity to your meeting rooms. Polycom soundpoint ip 330 poe 220112330001 voip phones lot of 5 factory reset. Although the procedure hasnt been tested on other phones in the same series, it will likely work on other models as well the general concept is to reinstall the software that is running on the ip phone. Soundpoint ip 330320 phone this chapter provides basic installation instructions and information for obtaining the best performance with the soundpoint ip 330320 phone. Soundpoint ip 3231, 335, 450, 550, 560, 650, duo, 5000.
Version 4 and later of the firmware can update from the devices. The soundpoint 300 has been replaced by the soundpoint ip 320 330. The soundpoint ip 330 phone, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as call center operators who use a hard phone in conjunction with a soft client running. Although the procedure hasnt been tested on other phones in the same series, it will likely work on other models as well. Polycom soundpoint ip 330 settings this reference describes all the settings associated with the polycom soundpoint ip 330 phone. Polycom has just released new sip firmware version 3. Current ga release for microsoft lync for soundpoint ip and soundstation ip phones. Vonage business cloud answer polycom soundpoint ip.
I bricked my phone i upgraded a wrong firmware version to my phone. Polycom factory reset and software upgrade youtube. Polycom firmware update howto soundstation ip 7000 and other devices network firmware update duration. Polycom soundpoint ip 330, firmware not compatible poly. How to configure the polycom soundpoint ip330 for the use of voip calling with service from ipcomms. It provides telephony features such as shared call appearance, call hold, call transfer, and do not disturb. This tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. Soundpoint ip 331, soundpoint ip 335, soundpoint ip 330. These phones have been tested with 3cx phone system v14 sp3 with the following firmware only. Polycom soundpoint ip 330 poe 2line sip telephone 2200. How to configure the polycom soundpoint ip330 for the use of voip. Polycom soundpoint ip 330 voip phone series sign in to comment. Todays discussion will be on polycom and how to upload the latest firmware.